Spa Hours - Shala hours are Monday by appointment; Tuesday to Saturday from 10 am-7 pm, and Sunday 12 Pm-6 pm.

Reservations - To schedule treatments call Shala Spa directly at 305-351-0819.  Dream South Beach Hotel guests can reach Shala Spa at extension 6019.  A credit card is required to hold reservations.  Advance appointments are suggested to best accommodate appointment times and preferences.

Check-In - Please arrive 15 minutes ahead of scheduled appointment, allowing time for a leisurely check-in.  Regretfully, late arrivals for an appointment will receive the remaining time of service so as to honor the next scheduled appointment.  To keep the serenity of the spa, cellular phones must be turned off in treatment areas.  Please present all Gift Certificates and promotions at check-in.

Cancellation Policy - A 24 hour notice prior to appointment is required.  Appointment canceled in less than the required time will be billed 100% of the published price of each service.

Service Charge - An additional 20% service charge is automatically included for all treatments.  Gratuity for exemplary service is discretional. Prices and services are subject to change without notice.

Valuables - For the safety of your valuables, we suggest that you leave them in the safe provided in your hotel room or at home.  Shala Spa will not assume any liability for valuables.

Comfort - We welcome you to discuss openly your likes, dislikes, concerns, or questions with your therapist before and during your treatment.  Should you or your therapist feel uncomfortable at any time, we encourage you to interrupt the treatment and communicate your needs.

Minimum Age Requirements - Spa guests must be 18 years of age to receive spa treatments. 

Weddings/Group Bookings – We enjoy hosting spa parties for your special occasion.  Please contact us at 305-351-0819 to pre-book your appointments.

Shala Spa Gift Certificates - Treat friends and family with a gift of the sublime.  Gift Certificates are available for specific treatments or dollar amount.

Comments - Please share your comments about your experience via our Guest Book available at the front desk; an email to info@shalaspa.com, or on YELP.  Your suggestions and thoughts are valuable to us!

shala  spa at DREAM South Beach Hotel    1119 Collins Avenue   Miami Beach, FL 33139 305-351-0819    info@shalaspa.com

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